Shipping & Returns

At Designmakersshop.com, we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and return policies are clear and transparent. Please take a moment to familiarize yourself with the following information regarding shipping and returns.

Shipping

Shipping is an important aspect of our business, and we understand the importance of timely delivery. We work diligently to process and ship orders as quickly as possible. However, please note that shipping times may vary depending on product availability and the time it takes to proof the customized items.

Our shipping rates are calculated based on the weight and dimensions of the products, as well as the destination address. We offer various shipping options to accommodate different needs and budgets. During the checkout process, you will be able to select the shipping method that best suits your requirements.

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival date. Please keep in mind that delivery times may be affected by external factors such as weather conditions or unforeseen delays with the shipping carrier.

Returns

At Designmakersshop.com, we take pride in the quality of our products. We carefully inspect each item before it is shipped to ensure that it meets our high standards. However, if you are not completely satisfied with your purchase, we offer a return policy to provide you with peace of mind.

Please note that due to the personalized nature of our products, we do not accept returns on custom orders. This includes items that have been customized with names, messages, or any other form of personalization. We encourage you to double-check all customization details before placing your order to ensure accuracy.

If you receive a non-customized item and wish to return it, please contact our customer service team within 14 days of receiving your order. We will provide you with further instructions on how to proceed with the return. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it.

Once we have received and inspected the returned item, we will process your refund. Please allow up to 10 business days for the refund to be reflected in your original form of payment.

If you have any further questions or concerns regarding our shipping and return policies, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.